Resetting your password is easy! Scroll to the bottom of the page if you have entered an incorrect password.
1. Click on Sign In found in the top right corner
2. Select Forgot your password? underneath the Login button
3. Enter the email address you used to purchase
4. If you have entered the correct email, you will receive a message that looks like:
5. If you have entered an incorrect email, you will receive a message that looks like:
If you are stuck and can’t remember what email you used to sign up, our Customer Support and Research experts will be happy to help! Just contact us through the Support button found in the bottom right corner: