Why didn’t I get a report?


Reports can only be generated using the full street address in the following format (Street Number, Name, City, State, ZIP). Our system is not able to recognize legal descriptions, lot numbers, or parcel numbers at this time.

There are three main reasons why you might not get a report:

If the address does not exist, you will receive:


If there was a spelling error or formatting error in the searched address, you will receive:


If you continue to have troubles obtaining your report, we recommend double checking the property address. Our Customer Support and Research experts are always happy to assist with any additional investigation, as well!

Reach out using the Support button in the bottom right corner.





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